Updated 18 Sept: The original bagel post, "How to Rock it with a Small Audience"

Sarah and Liz (and their significant others, John and Glenn) visited Boulder this weekend (from the East and West Coasts, respectively). The three of us only knew each other from Twitter so it was fun to see how online translated to offline. (It did!) At one point, all six of us sat on the floor of the loft as Sarah gave us a talking to about workflows.  

As Sarah spoke, I took notes and wondered - she does all of this every time she starts with a new design client? On her own?

The answer is yes, she does. The moment you say you're ready to start work with her she launches forward. She gives you all the tools and questionnaires you need to be a great client. That frees her up to be a great designer. I love it. Mixing real business acumen with enthusiasm and talent.

Image Source: kwerfeldein

While all that is true, there was one thing that Sarah said that stuck with me. She said, "I don't toss bagels out there into the wind and tell clients to pick them up off the ground. I hand deliver them."

I thought back to the times when I had to pick bagels off the ground and brush them off before eating them.

I'm sure you've had the experience where you felt like you would have gotten better service if you served yourself. What I love about Sarah's approach is that she clearly wants to equip her clients with all the tools they could possibly need to let them do their part so she can do hers. 

So, the question: how are you hand-delivering your bagels?

{Sarah's coverage of the weekend. Liz's coverage of the weekend. Follow these two. They are doing big, big things.}